Ombudsman

SAKURA's Communication Channel is a confidential space for employees, former employees, and suppliers. Here, situations that violate the Values and the Code of Ethics and Conduct can be reported, as well as questions about their application. It is also the appropriate means to report unacceptable practices that violate rules, policies, processes, or behaviors, as well as to register complaints of corruption under the terms of the Anti-Corruption Law No. 12.846/2013. All communications are received and treated with complete confidentiality.